Electrical FAQs | Sylva, NC | Catamount Electric Inc.

Are you licensed and insured?
Yes. Catamount Electric is a licensed and insured electrical contractor serving Western North Carolina. We follow NEC code requirements and prioritize safety on every job.
Do you offer free estimates?
Yes. We provide free estimates for most residential and commercial electrical projects. Contact us to schedule a consultation and we’ll discuss your needs clearly and honestly.
What areas do you serve?
We serve Sylva, Dillsboro, Cullowhee, Waynesville, Maggie Valley, Bryson City, Cherokee, Cashiers, Highlands, Franklin, and surrounding areas across Jackson, Haywood, Swain, and Macon counties.
Do you handle both residential and commercial work?
Yes. We provide complete electrical services for homeowners and businesses, including installations, repairs, upgrades, and generator systems.
How do I know if I need an electrical panel upgrade?
You may need a panel upgrade if you experience:

Frequent breaker trips
Flickering lights
Burning smells near the panel
Adding major appliances or EV chargers
An older fuse-based system

We can inspect your panel and recommend the safest solution.
Do you install standby generators?
Yes. We provide generator sales, installation, and service, including Cummins systems. Standby generators automatically restore power during outages, keeping your home or business running safely.
How do I know what size generator I need?
Generator sizing depends on your power usage, home size, and which systems you want to back up. We assess your electrical load and recommend a properly sized system to avoid overload or unnecessary cost.
Do generators require maintenance?
Yes. Regular maintenance ensures reliability during outages. We offer generator inspections and service to keep your system ready when you need it most.
How long does generator installation take?
Most residential standby generator installations can be completed within a few days, depending on permitting, site preparation, and system complexity.
What should I do if I lose power to part of my home?
First, check your breaker panel for a tripped breaker. If resetting it does not restore power or it continues to trip, contact us for professional troubleshooting.
Do you offer emergency electrical repairs?
If you’re experiencing urgent electrical issues such as burning smells, sparks, or repeated breaker failures, contact us immediately at (828) 547-0900.
Can you install EV chargers?
Yes. We install residential EV chargers and ensure your electrical system can safely support the additional load.
Do you handle lighting installations?
Yes. We install indoor lighting, outdoor lighting, security lighting, and energy-efficient upgrades.